Project Description

Taking a screenshot

Taking a screenshot is useful for a number of different reasons, but particularly when requesting help and support.

There are often various ways that actions can be completed on Okappy. Sending a screenshot helps provide valuable context such as the browser, device and screen you are looking at.

Read on to find out how to take a screenshot on different devices

You can take a screenshot on an Apple Mac in a couple of different ways.

Take a screenshot of part of a screen

To take a screenshot of part of the screen, click Shift, CMD 4. Then drag the cursor to select the part of the screen you want to capture.   As soon as you let go, an image will be saved (normally to your desktop).

Take a screenshot of a particular window

To take a screenshot of a window, click Shift, CMD 4 and then space. Then click the mouse to capture the screen.

To capture a screenshot

To take a screenshot on Windows 10, simply click the Print screen key.  This will save an images to your pictures folder

To take a screenshot on your iOS device

On an iPhoneX and above, hold down the Side button and the volume up button. This will save an image to your pictures folder.

On iOS devices with a home button, click the Side button and the home button to save a screenshot.

To take a screenshot on your Android device

Press and hold the power and volume buttons.

Recording the screen

Read on to find out how to record your screen on your Mac, Windows, iOS or Android devices.