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ForumSupport: Mobile app questionsSubcontractor is unable to login

Subcontractor is unable to login

Guest

#1 · 23rd December 2020, 12:00 am

SUBCONTRACTOR IS UNABLE TO LOG IN

IS UNABLE TO LOG IN ON HIS APP ??

WE HAVE HAD HIM IN OFFICE AND JUST GETTING A BLANK SCREEN

Lauren@laurenokappy-com

343 Posts

#2 · 29th December 2020, 12:23 pm

Please check the password and email that you are using. As a subcontractor is a separate account to yours. When you first invite them they'll receive an email invite with a temporary password. If they want to change it they can reset it from within the app.

More information is available in our mobile support pages, including this article Forgotten password / resetting your password

Thanks

Lauren