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Linked jobs

On the job dashboard, we can see a" handcuff" symbol – which says “job is linked” what does this mean please"

This is the link job feature which enables you to link the new job back to the original job.  This is particularly handy if it's a return job where you have to go back to the site on another day or make multiple visits. By linking the jobs together, not only does it makes it easier to search for the related jobs from the job dashboard it also means you can send one job sheet or invoice to your customer rather than multiple.  When you send a job sheet to your customer which is linked to another job, the job sheet includes links to the related job sheet(s).

The link job feature also comes in handy when you want to link a quote and job sheet together.  It also creates an audit trail for the job from the initial quote right through to job completion.

Where customers require one invoice to cover multiple jobs, if you link the jobs together, when your customer clicks on View related job sheet on the invoice, the job sheet will show links of all the related job sheets.

You can find out more information by visiting our help and support site https://www.okappy.com/support-article/linking-jobs/.