Welcome to the Okappy forum which contains questions and answers around Okappy’s connected workforce management platform.

Sign up to the forum to ask your own question, get notified of responses and track other questions and answers.

Check out our forum help for more tips and tricks for getting the most out of the forum.  Alternatively, check out our help articles in our support centre or our quick tips and tricks.

Forum Navigation

Changing job status if cancelled


Hi How can I change the status from appointment made if an appointment has been cancelled? Theres no options other than when they go ahead. Thanks.


Hi Steffany

There's isn't a way to put the status of a job back to an earlier status. What most companies do in this case is cancel the job and then create a new one for the new appointment.

You can create a new one easily using the same details by clicking the three dots menu next to the job and then selecting copy job. Or from within the job click the copy job icon.

Alternatively you could keep the original job but add a note to one of the fields i.e., job description saying the appointment has been cancelled.