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Hi We have a customer who runs a taxi business
Quote from Guest on 1st June 2021, 12:00 amHi
We have a customer who runs a taxi business. Currently we are looking for some software like Okappy to recommend to our customer so Im trying out the Okappy demo and setting it up to make sure that it could be ideal for our customers needs which so far it is quite ideal. Because our customer is a taxi business they would require fields for a customers name phone number pickup and drop off points etc. which I have been able to set up perfectly fine (i.e. I have set up a job sheet and the Jobs page layout to work together).
As far as the taxi business is concerned their operator at the PC would take a call from a customer and enter the info for the customer and job on Okappy and then they would call their drivers over the radio system and notify them of the job. Then of course the driver would drive to the customer and then drop them off at their destination. So Im wondering is there a way for me to add tick boxes on the main screen of Okappy (or on the Job Sheet) so that the operator could quickly tick off when the driver is Notified/On-site/when the job has been Completed? Is there a way that a job can be marked as complete on the main screen?
I look forward to hearing from you.
Kind regards
Marcus
Hi
We have a customer who runs a taxi business. Currently we are looking for some software like Okappy to recommend to our customer so Im trying out the Okappy demo and setting it up to make sure that it could be ideal for our customers needs which so far it is quite ideal. Because our customer is a taxi business they would require fields for a customers name phone number pickup and drop off points etc. which I have been able to set up perfectly fine (i.e. I have set up a job sheet and the Jobs page layout to work together).
As far as the taxi business is concerned their operator at the PC would take a call from a customer and enter the info for the customer and job on Okappy and then they would call their drivers over the radio system and notify them of the job. Then of course the driver would drive to the customer and then drop them off at their destination. So Im wondering is there a way for me to add tick boxes on the main screen of Okappy (or on the Job Sheet) so that the operator could quickly tick off when the driver is Notified/On-site/when the job has been Completed? Is there a way that a job can be marked as complete on the main screen?
I look forward to hearing from you.
Kind regards
Marcus
Quote from Lauren on 5th June 2021, 4:05 pmHi Marcus
Thanks for trialling Okappy for your customer.
The tick boxes towards the right of the screen automatically update when the driver has viewed the job and when he marks the job as on site and then completed.
The driver is notified automatically by push notification and you can assign the job to them. You can also send a text message if you prefer (there is an additional charge for message bundles). There is a column which shows when the SMS has been sent. You can turn that on by clicking Job options towards the top right of the screen and then page layout.
Hope that answers your question. If you want to arrange a quick web demo you can do it from here.
Thanks
Lauren
Hi Marcus
Thanks for trialling Okappy for your customer.
The tick boxes towards the right of the screen automatically update when the driver has viewed the job and when he marks the job as on site and then completed.
The driver is notified automatically by push notification and you can assign the job to them. You can also send a text message if you prefer (there is an additional charge for message bundles). There is a column which shows when the SMS has been sent. You can turn that on by clicking Job options towards the top right of the screen and then page layout.
Hope that answers your question. If you want to arrange a quick web demo you can do it from here.
Thanks
Lauren