{"id":30292,"date":"2020-09-03T11:36:58","date_gmt":"2020-09-03T10:36:58","guid":{"rendered":"https:\/\/www.okappy.com\/?post_type=avada_portfolio&#038;p=30292"},"modified":"2020-09-03T11:36:58","modified_gmt":"2020-09-03T10:36:58","slug":"reassign-jobs","status":"publish","type":"avada_portfolio","link":"https:\/\/www.okappy.com\/support-article\/reassign-jobs\/","title":{"rendered":"Reassign jobs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.39;\">Reassigning jobs<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>Some customers assign jobs to their engineers or subcontractors as soon as the job comes in. Others leave them as not assigned initially and then batch assign jobs at the start of the day or week.<\/p>\n<p>Whichever way you do it is up to you, but what if you want to re-assign a job which is currently not assigned or assigned to the wrong engineer. Read on to find out how to re-assign your jobs.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.39;\">Re-assign a job from the web dashboard<\/h1><\/div><div class=\"fusion-text fusion-text-2\"><p>To reassign a job from the web dashboard, simply click the pencil icon next to the name of assignee on the relevant job.<\/p>\n<p><img class=\"lazyload size-full wp-image-30294\" title=\"web reassign job\" src=\"https:\/\/okappyimages.okappy.com\/web-reassign-job.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/web-reassign-job.png\" alt=\"web reassign job\" width=\"1407\" height=\"890\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271407%27%20height%3D%27890%27%20viewBox%3D%270%200%201407%20890%27%3E%3Crect%20width%3D%271407%27%20height%3D%27890%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/web-reassign-job-200x127.png 200w, https:\/\/okappyimages.okappy.com\/web-reassign-job-300x190.png 300w, https:\/\/okappyimages.okappy.com\/web-reassign-job-320x202.png 320w, https:\/\/okappyimages.okappy.com\/web-reassign-job-400x253.png 400w, https:\/\/okappyimages.okappy.com\/web-reassign-job-600x380.png 600w, https:\/\/okappyimages.okappy.com\/web-reassign-job-768x486.png 768w, https:\/\/okappyimages.okappy.com\/web-reassign-job-800x506.png 800w, https:\/\/okappyimages.okappy.com\/web-reassign-job-1024x648.png 1024w, https:\/\/okappyimages.okappy.com\/web-reassign-job-1200x759.png 1200w, https:\/\/okappyimages.okappy.com\/web-reassign-job.png 1407w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1407px) 100vw, 1407px\" \/><\/p>\n<p>The re-assign window will be shown.<\/p>\n<p><img class=\"lazyload size-full wp-image-30295\" title=\"web reassign job window\" src=\"https:\/\/okappyimages.okappy.com\/web-reassign-job-window.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/web-reassign-job-window.png\" alt=\"web reassign job window\" width=\"1407\" height=\"890\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271407%27%20height%3D%27890%27%20viewBox%3D%270%200%201407%20890%27%3E%3Crect%20width%3D%271407%27%20height%3D%27890%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/web-reassign-job-window-200x127.png 200w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-300x190.png 300w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-320x202.png 320w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-400x253.png 400w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-600x380.png 600w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-768x486.png 768w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-800x506.png 800w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-1024x648.png 1024w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window-1200x759.png 1200w, https:\/\/okappyimages.okappy.com\/web-reassign-job-window.png 1407w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1407px) 100vw, 1407px\" \/><\/p>\n<p>Select who you want to assign your job to (employees are at the top of the list, subcontractors at the bottom).<\/p>\n<p>A push notification will be sent to the original employee or subcontractor (if relevant) and to the new engineer advising that the job has been re-assigned.<\/p>\n<p>You can also send a text message to the new engineer by click the <strong>Send notification of new job via SMS<\/strong> checkbox.<\/p>\n<p>Click the <strong>Assign job<\/strong> button.<\/p>\n<p>Your job will be assigned and notifications sent.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:22;--minFontSize:22px;line-height:1.44;\">Re-assigning a job from your mobile device<\/h3><\/div><div class=\"fusion-text fusion-text-3\"><p>If you are an administrator, you can view all jobs and re-assign them.<\/p>\n<p>To re-assign a job,<\/p>\n<ul>\n<li>click into the job<\/li>\n<li>Scroll down<\/li>\n<li>Click the assigned cell<\/li>\n<\/ul>\n<p><img class=\"lazyload image-with-border wp-image-30293 size-large\" title=\"ios reassign job\" src=\"https:\/\/okappyimages.okappy.com\/ios-reassign-job-473x1024.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/ios-reassign-job-473x1024.png\" alt=\"ios reassign job\" width=\"473\" height=\"1024\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27473%27%20height%3D%271024%27%20viewBox%3D%270%200%20473%201024%27%3E%3Crect%20width%3D%27473%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/ios-reassign-job-139x300.png 139w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-200x433.png 200w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-400x866.png 400w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-473x1024.png 473w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-600x1299.png 600w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-709x1536.png 709w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-768x1663.png 768w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-800x1732.png 800w, https:\/\/okappyimages.okappy.com\/ios-reassign-job-946x2048.png 946w, https:\/\/okappyimages.okappy.com\/ios-reassign-job.png 1125w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/p>\n<p><strong>Note<\/strong>: The cell will either say Not assigned, or Assigned to [name of employee or subcontractor]<\/p>\n<p>Select the employee or subcontractor that would like to assign the job to<\/p>\n<p>The job will be re-assigned.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.39;\">For further information<\/h1><\/div><div class=\"fusion-text fusion-text-4\"><p>For further information search in our <a href=\"https:\/\/www.okappy.com\/support\">support pages<\/a> or <a href=\"https:\/\/www.okappy.com\/forum\">forum<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>See how to view a report showing the jobs completed by a subcontractors over a particular time period<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"spay_email":""},"portfolio_category":[312,313],"portfolio_skills":[],"portfolio_tags":[571,572,570,569,533],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reassign jobs - Okappy<\/title>\n<meta name=\"description\" content=\"Find out how to assign a job to a different employee or subcontractor from within the web dashboard or on your mobile device.\" \/>\n<meta name=\"robots\" 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