{"id":29466,"date":"2020-06-30T17:49:22","date_gmt":"2020-06-30T16:49:22","guid":{"rendered":"https:\/\/www.okappy.com\/?post_type=avada_portfolio&#038;p=29466"},"modified":"2020-07-01T09:28:21","modified_gmt":"2020-07-01T08:28:21","slug":"updating-a-job-on-the-web","status":"publish","type":"avada_portfolio","link":"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/","title":{"rendered":"Updating a job on the web"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\">Updating a job on the web<\/h1><\/div><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><p>If you&#8217;re engineers cannot update their jobs on their mobile for whatever reason, then you can update the job when logged in on the web portal.<\/p>\n<p>Read on for a step by step guide to updating your jobs on the web.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Updating a job<\/h3><\/div><div class=\"fusion-text fusion-text-2\" style=\"transform:translate3d(0,0,0);\"><p>From the job dashboard, you can see the first job in the list has not been updated yet.<\/p>\n<p><img class=\"lazyload size-large wp-image-29463\" title=\"job dashboard new job\" src=\"https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-1024x562.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-1024x562.png\" alt=\"job dashboard new job\" width=\"1024\" height=\"562\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271024%27%20height%3D%27562%27%20viewBox%3D%270%200%201024%20562%27%3E%3Crect%20width%3D%271024%27%20height%3D%273562%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-200x110.png 200w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-300x165.png 300w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-400x220.png 400w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-600x330.png 600w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-768x422.png 768w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-800x439.png 800w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-1024x562.png 1024w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-1200x659.png 1200w, https:\/\/okappyimages.okappy.com\/job-dashboard-new-job.png 1393w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>To update it, click on the job id (or three dots and then view\/edit job).<\/p>\n<p>The job details will be shown<\/p>\n<p><img class=\"lazyload size-large wp-image-29462\" title=\"job update status\" src=\"https:\/\/okappyimages.okappy.com\/job-update-status-1024x562.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/job-update-status-1024x562.png\" alt=\"job update status\" width=\"1024\" height=\"562\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271024%27%20height%3D%27562%27%20viewBox%3D%270%200%201024%20562%27%3E%3Crect%20width%3D%271024%27%20height%3D%273562%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/job-update-status-200x110.png 200w, https:\/\/okappyimages.okappy.com\/job-update-status-300x165.png 300w, https:\/\/okappyimages.okappy.com\/job-update-status-400x220.png 400w, https:\/\/okappyimages.okappy.com\/job-update-status-600x330.png 600w, https:\/\/okappyimages.okappy.com\/job-update-status-768x422.png 768w, https:\/\/okappyimages.okappy.com\/job-update-status-800x439.png 800w, https:\/\/okappyimages.okappy.com\/job-update-status-1024x562.png 1024w, https:\/\/okappyimages.okappy.com\/job-update-status-1200x659.png 1200w, https:\/\/okappyimages.okappy.com\/job-update-status.png 1393w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>To update the job, click the <strong>job status<\/strong> dropdown and then select the relevant status for the job.<\/p>\n<p>The mobile apps will automatically cycle between <strong>On site<\/strong>, <strong>Work done<\/strong> and <strong>Completed<\/strong> with any additional checksheet shown as required.<\/p>\n<p><strong>Notes<\/strong>:<\/p>\n<ul>\n<li>For more information on updating a job on the mobile, check out this <a href=\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-mobile-app\/\">support article<\/a>.<\/li>\n<li>You can also use the mobile version of the app from the web by clicking <strong>Job options<\/strong> &gt;<strong> Mobile view<\/strong><\/li>\n<\/ul>\n<p>On the web you have additional options such as being able to set that an appointment has not been confirmed.<\/p>\n<p>The available options are shown in the image below<\/p>\n<p><img class=\"lazyload size-full wp-image-29465\" title=\"job statuses\" src=\"https:\/\/okappyimages.okappy.com\/job-statuses.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/job-statuses.png\" alt=\"job statuses\" width=\"211\" height=\"190\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27211%27%20height%3D%27190%27%20viewBox%3D%270%200%20211%20190%27%3E%3Crect%20width%3D%27211%27%20height%3D%273190%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/job-statuses-200x180.png 200w, https:\/\/okappyimages.okappy.com\/job-statuses.png 211w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 211px) 100vw, 211px\" \/><\/p>\n<p>Where<\/p>\n<ul>\n<li><strong>No status<\/strong> is the default status of the job before being updated.<\/li>\n<li><strong>Contact un-available<\/strong> can be set to show that the appointment date has not been confirmed<\/li>\n<li>Once confirmed then the job can be changed to <strong>Appointment made<\/strong><\/li>\n<li><strong>On-site<\/strong> is available on the web and mobile to denote the job has started<\/li>\n<li><strong>Work done<\/strong> is typically entered at the end of the job<\/li>\n<li><strong>Completed<\/strong> shows the job is done<\/li>\n<\/ul>\n<p>You can also set the job as archived or cancel it.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Updating the work done<\/h3><\/div><div class=\"fusion-text fusion-text-3\" style=\"transform:translate3d(0,0,0);\"><p>To update the work done, change the status to <strong>Work done<\/strong>.<\/p>\n<p>The work done checksheet will be displayed as per the job template.<\/p>\n<p><img class=\"lazyload size-large wp-image-29464\" title=\"job update work done\" src=\"https:\/\/okappyimages.okappy.com\/job-update-work-done-1024x562.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/job-update-work-done-1024x562.png\" alt=\"job update work done\" width=\"1024\" height=\"562\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271024%27%20height%3D%27562%27%20viewBox%3D%270%200%201024%20562%27%3E%3Crect%20width%3D%271024%27%20height%3D%273562%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/job-update-work-done-200x110.png 200w, https:\/\/okappyimages.okappy.com\/job-update-work-done-300x165.png 300w, https:\/\/okappyimages.okappy.com\/job-update-work-done-400x220.png 400w, https:\/\/okappyimages.okappy.com\/job-update-work-done-600x330.png 600w, https:\/\/okappyimages.okappy.com\/job-update-work-done-768x422.png 768w, https:\/\/okappyimages.okappy.com\/job-update-work-done-800x439.png 800w, https:\/\/okappyimages.okappy.com\/job-update-work-done-1024x562.png 1024w, https:\/\/okappyimages.okappy.com\/job-update-work-done-1200x659.png 1200w, https:\/\/okappyimages.okappy.com\/job-update-work-done.png 1393w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Enter the details of the work done and then scroll down and click <strong>Update job<\/strong>.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Marking a job as complete<\/h3><\/div><div class=\"fusion-text fusion-text-4\" style=\"transform:translate3d(0,0,0);\"><p>Once the job is complete, change the status to <strong>Complete<\/strong>, and then click <strong>Update job<\/strong>.<\/p>\n<p>Click the <strong>&lt;<\/strong> arrow next the job id to go back to the job list where you will see the job marked as complete.<\/p>\n<p><img class=\"lazyload size-large wp-image-29461\" title=\"job dashboard completed job\" src=\"https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-1024x562.png\" data-orig-src=\"https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-1024x562.png\" alt=\"job dashboard completed job\" width=\"1024\" height=\"562\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271024%27%20height%3D%27562%27%20viewBox%3D%270%200%201024%20562%27%3E%3Crect%20width%3D%271024%27%20height%3D%273562%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-200x110.png 200w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-300x165.png 300w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-400x220.png 400w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-600x330.png 600w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-768x422.png 768w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-800x439.png 800w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-1024x562.png 1024w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job-1200x659.png 1200w, https:\/\/okappyimages.okappy.com\/job-dashboard-completed-job.png 1393w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If your engineer cannot update their job on their mobile, you can still update the job on the web. See how.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"spay_email":""},"portfolio_category":[],"portfolio_skills":[],"portfolio_tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Updating a job on the web - Okappy<\/title>\n<meta name=\"description\" content=\"If your engineer cannot update their job on their mobile, you can still update the job on the web. Read on to find out how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Updating a job on the web - Okappy\" \/>\n<meta property=\"og:description\" content=\"If your engineer cannot update their job on their mobile, you can still update the job on the web. Read on to find out how.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/\" \/>\n<meta property=\"og:site_name\" content=\"Okappy\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-01T08:28:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.okappy.com\/images\/job-dashboard-new-job-1024x562.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.okappy.com\/#organization\",\"name\":\"Okappy Limited\",\"url\":\"https:\/\/www.okappy.com\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.okappy.com\/#logo\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/okappyimages.okappy.com\/images\/20171223135158\/okappy-logo%402x-e1547078327884.png\",\"contentUrl\":\"https:\/\/okappyimages.okappy.com\/images\/20171223135158\/okappy-logo%402x-e1547078327884.png\",\"width\":452,\"height\":210,\"caption\":\"Okappy Limited\"},\"image\":{\"@id\":\"https:\/\/www.okappy.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.okappy.com\/#website\",\"url\":\"https:\/\/www.okappy.com\/\",\"name\":\"Okappy\",\"description\":\"Rethinking workforce management\",\"publisher\":{\"@id\":\"https:\/\/www.okappy.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.okappy.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/#primaryimage\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-1024x562.png\",\"contentUrl\":\"https:\/\/okappyimages.okappy.com\/job-dashboard-new-job-1024x562.png\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/#webpage\",\"url\":\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/\",\"name\":\"Updating a job on the web - Okappy\",\"isPartOf\":{\"@id\":\"https:\/\/www.okappy.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/#primaryimage\"},\"datePublished\":\"2020-06-30T16:49:22+00:00\",\"dateModified\":\"2020-07-01T08:28:21+00:00\",\"description\":\"If your engineer cannot update their job on their mobile, you can still update the job on the web. Read on to find out how.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.okappy.com\/support-article\/updating-a-job-on-the-web\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.okappy.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Portfolio\",\"item\":\"https:\/\/www.okappy.com\/support-article\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Updating a job on the web\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/avada_portfolio\/29466"}],"collection":[{"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/avada_portfolio"}],"about":[{"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/types\/avada_portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/comments?post=29466"}],"version-history":[{"count":0,"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/avada_portfolio\/29466\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/media?parent=29466"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/portfolio_category?post=29466"},{"taxonomy":"portfolio_skills","embeddable":true,"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/portfolio_skills?post=29466"},{"taxonomy":"portfolio_tags","embeddable":true,"href":"https:\/\/www.okappy.com\/wp-json\/wp\/v2\/portfolio_tags?post=29466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}