Forum

Welcome to the Okappy forum which contains questions and answers around Okappy’s connected workforce management platform.

to ask your own question, get notified of responses and track other questions and answers.

Check out our forum help for more tips and tricks for getting the most out of the forum. Alternatively, check out our help articles in our support centre or our quick tips and tricks.

ForumSupport: Mobile app questionsUnable to access

Unable to access

Guest

#1 · 10th October 2019, 8:46 am

Hi guys. Try to update a job as onsite and it wont let us progress.

Can add images and look at msges so on but cant progress. Closed app re oppened same problem.

App android. Job alva spence

Gary

Lauren@laurenokappy-com

343 Posts

#2 · 10th October 2019, 8:49 am

Hi Gary

I assume you’re talking about the Android app. Please can you check you’ve got the latest version

Click the Okappy icon at the top left of the screen
Click More options
Scroll down to Help / support
It should say About Okappy (v1.43.3), if not please click on Get new version.

Alternatively, you can download the latest version of the app from the Google play store and search for Okappy job management

Thanks

Lauren