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Re-open a completed job

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How do I re-open a job that has already been completed by the engineer?

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A couple of ways you can do it.

Quickest way is from the job dashboard, click on the green tick under the job completion column. A pop-up box will appear which shows the details of the work done sheet. If you click on update work done, without clicking on Retain existing job status. The job will go back to work done status and re-appear on engineer's phone.

Or if you are within a job, just click on any fields under Work done summary, the same pop-up box will appear. Then click on update work done. The job will go back to work done status and re-appear on engineer's phone.